Hotel Policies & Frequently Asked Questions

1. Pet Policy:

Are any Pets Allowed? We regret to inform you that Hotel Clariana does NOT allow pets of ANY kind.

2. Smoking Policy:

Is smoking allowed at Hotel Clariana? Smoking of ANY kind is NOT permitted. Hotel Clariana is a 100% smoke-free environment.

3. Parties/Loud Noise Policy:

Are parties allowed at Hotel Clariana? Hotel Clariana has a strict NO party, NO loud noise policy. In the event of a disturbance, one warning will be given to reduce noise. If not followed, the guest must forfeit all fees and must vacate the Hotel immediately.

4. Reservations:

Do I need a Credit Card to make a Reservation? All reservations made via online, phone, or in person MUST be guaranteed with a valid Credit Card.

5. Check-in/Check-out Times:

Check-in time is 3:00 PM, and Check-out time is 11:00 AM. Guests are allowed to check-in early when available.

6. Cash Payments:

Can I pay for my room with cash? Guests are allowed to pay for their stay in cash, but MUST have a valid credit card on file, and arrive at check-in with a valid driver's license or passport.

7. Parking:

Does Hotel Clariana have parking available for guests? Yes! Direct, call-in, and walk-in reservations include free parking for each reservation. Additional parking is available for purchase.

8. Breakfast:

Is breakfast included with every reservation? Yes, we offer a full continental breakfast. Guests are invited to enjoy fresh gourmet coffee with light pastries each morning, as well as afternoon tea in the guest lounge located on our ground floor.